Digital Transformation and Tax Compliance: A Literature Study on the Impact of E-Filing on the Taxation System

Authors

  • Fatikhah Romadhona Universitas Mercu Buana, Indonesia Author
  • Ana Farida Sahara Kantor Pelayanan Pajak Pratama Kebon Jeruk Satu, Indonesia Author
  • Yananto Mihadi Putra Universitas Mercu Buana, Indonesia Author

DOI:

https://doi.org/10.70550/pelita.v2i2.224

Keywords:

Digital Transformation, e-filing, Taxpayer Compliance, Tax System

Abstract

Digital transformation has become a global phenomenon that significantly impacts various sectors, including Indonesia’s tax system. The implementation of the e-filing system allows taxpayers to report taxes online without having to visit tax offices, thereby accelerating, facilitating, and increasing transparency in the tax reporting process. This study examines the effect of e-filing on taxpayer compliance using compliance data and the number of registered taxpayers from 2021 to 2023. The results indicate that the compliance rate among e-filing users increased from 84.07% in 2021 to 86.97% in 2023. Beyond easing tax reporting obligations, the system also contributes to enhancing state revenue and expanding the taxpayer base. These findings confirm that digital transformation through e-filing is an effective solution for improving the efficiency of tax in Indonesia.

Downloads

Download data is not yet available.

References

Cahyani, S. N., & Istikhoroh, S. (2021). Studi Literatur tentang Efektifitas Sistem E-Filling untuk Meningkatkan Kepatuhan Wajib Pajak. Journal of Sustainability Business Research, 2(1), 2746–8607. www.pajak.go.id

Indriana, Y., Jatnika, I., & Suryadi, D. (2023). Pengaruh Penerapan E-Registration, E-Filing dan E-Billing Terhadap Efisiensi Pelaporan Wajib Pajak Orang Pribadi di Masa Pandemi COVID-19. Jurnal Akuntansi Inovatif, 1(1), 8–16. https://doi.org/10.59330/jai.v1i1.2

Judijanto, L. (2025). Pengaruh Teknologi E-Filing terhadap Tingkat Kepatuhan Wajib Pajak di Era Digital. Jurnal Akuntansi dan Keuangan West Science, 4(01), 33–39. https://doi.org/10.58812/jakws.v4i01.1940

Mawaranty, T. D. S., & Furqon, I. K. (2025). Optimalisasi e-Filing sebagai Solusi Modern untuk Meningkatkan Kepatuhan Wajib Pajak di Indonesia. Jurnal Ekonomi dan Bisnis, 17(1), 77–85. https://doi.org/10.55049/jeb.v17i1.398

Nisa, F.K., Salsabila, A., & R, N. D. (2024). Systematic Literature Review: Analisis Penerapan E-Filling System dan Sanksi Pajak terhadap Kepatuhan Pelaporan SPT Tahunan Wajib Pajak Orang Pribadi (WPOP). Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen, 3(4), 42–54. https://doi.org/10.30640/inisiatif.v3i4.2898

Ponto, R. T., Karamoy, H., & Kindangen, W. (2022). Efektivitas Penggunaan E-Filing dalam Pelaporan SPT Tahunan Wajib Pajak Orang Pribadi di Kota Manado Effectiveness Of Using E-Filing in Reporting Annual SPT Taxpayer Personal in Manado City. Jurnal LPPM Bidang EkoSosBudKum, 5(2), 407–414.

Rahmawati, A. A., Khasanah, U., & Kuntadi, C. (2022). Literature Review Pengaruh Penerapan E-Filing dan Sanksi Pajak Terhadap Kepatuhan Pelaporan Spt Tahunan Wajib Pajak Orang Pribadi. Jurnal Ilmu Multidisplin, 1(1), 225–233. https://doi.org/10.38035/jim.v1i1.33

Rosyid, A. M., Pangesti, I., Hasanah, N., & Mastutik, S. (2024). Pengaruh Digitalisasi Terhadap Kepatuhan dan Penerapan Hukum Pajak di Indonesia. Mendapo: Journal of Administrative Law, 5(3), 265–280. https://doi.org/10.22437/mendapo.v5i3.32242

Salsabila, V. (2024). Analisis Perbandingan Penerapan E-Form dan E-Filing dalam Pelaporan Surat Pemberitahuan Tahunan pada Kantor Konsultan Pajak. Economic Reviews Journal, 3(4), 1301–1310. https://doi.org/10.56709/mrj.v3i4.435

Septidiany, R. (2024). Peran Teknologi Informasi dalam Peningkatan Kepatuhan Pajak: Analisis Implementasi Sistem Pelaporan Elektronik. Jurnal Cahaya Mandalika, 3(3), 1780–1789. https://ojs.cahayamandalika.com/index.php/jcm/article/view/2955

Sipahutar, T. T. U., & Tina, A. (2024). Efektivitas E-System dalam Meningkatkan Kepatuhan Pajak: Tinjauan Literatur terhadap Transformasi Digital dalam Sistem Perpajakan. Journal of Audit and Tax Synergy, 1(1), 62–70.

Ullah, H. A., Sair, S. A., & Nisar, S. (2023). Study of E-Filing Acceptance among Taxpayers: Evidence from Emerging Economy. Contemporary Issues in Social Sciences and Management Practices, 4(4), 148–159. https://doi.org/10.61503/cissmp.v2i4.89

Wicaksono, A., Sharfina, D., & Syarif'ah, N. S. (2024). Faktor-Faktor yang Mempengaruhi Ketidakpatuhan Masyarakat dalam Melaporkan SPT Tahunan Wajib Pajak Orang Pribadi (Literature Riview). Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen, 3(2), 395–405. https://doi.org/10.30640/inisiatif.v3i2.2389

Widianti, E. (2025). Peran Sanksi Pajak dalam Membentuk Perilaku Wajib Pajak pada UMKM : Studi Literatur Review. 2(4), 19–26.

Downloads

Published

2025-06-22

How to Cite

Romadhona, F., Sahara, A. F. ., & Putra, Y. M. (2025). Digital Transformation and Tax Compliance: A Literature Study on the Impact of E-Filing on the Taxation System. Pelita : Jurnal Penelitian, Terapan Dan Aplikatif, 2(2), 96-106. https://doi.org/10.70550/pelita.v2i2.224

Most read articles by the same author(s)